Front Office Service L-II Training Materials
NoCourse TitleDate Uploaded#VisitorsFile SizeModuleExtra TM
1Provide Accommodation Reception Services 2025-11-11 11:56:50581.3 MBOpen
2Receive and Process Reservations 2025-11-11 11:57:30541.17 MBOpen
3Perform Pre-arrival and Arrival Operations 2025-11-11 11:58:08956.23 MBOpen
4Prepare and Serve Non alcoholic Beverages 2025-11-11 11:58:31491.75 MBOpen
5Perform Safety and Security Procedures2025-11-11 11:59:21541.56 MBOpen
6Apply Point of Sale Handling Procedures 2025-11-11 12:01:1184653.42 KBOpen
7Provide Quality Customer Service 2025-11-11 12:03:56521.52 MBOpen
8Maintain Financial Records2025-11-11 12:02:37841.57 MBOpen
9Provide Housekeeping Services 2025-11-11 12:01:50502.59 MBOpen
10Conduct Basic Workplace Oral Communication in English Level II -
11Conduct Workplace Communication Other than English -
12Prevent and Eliminate MUDA 2025-11-11 12:04:21552.42 MBOpen