Front Office Service L-II Training Materials
NoCourse TitleDate Uploaded#VisitorsFile SizeModuleExtra TM
1Provide Accommodation Reception Services 2025-11-11 11:56:506131.3 MBOpen
2Receive and Process Reservations 2025-11-11 11:57:306001.17 MBOpen
3Perform Pre-arrival and Arrival Operations 2025-11-11 11:58:086746.23 MBOpen
4Prepare and Serve Non alcoholic Beverages 2025-11-11 11:58:316081.75 MBOpen
5Perform Safety and Security Procedures2025-11-11 11:59:215881.56 MBOpen
6Apply Point of Sale Handling Procedures 2025-11-11 12:01:11681653.42 KBOpen
7Provide Quality Customer Service 2025-11-11 12:03:566201.52 MBOpen
8Maintain Financial Records2025-11-11 12:02:376981.57 MBOpen
9Provide Housekeeping Services 2025-11-11 12:01:506562.59 MBOpen
10Conduct Basic Workplace Oral Communication in English Level II -
11Conduct Workplace Communication Other than English -
12Prevent and Eliminate MUDA 2025-11-11 12:04:216172.42 MBOpen