Front Office Service L-II Training Materials
NoCourse TitleDate Uploaded#VisitorsFile SizeModuleExtra TM
1Provide Accommodation Reception Services 2025-11-11 11:56:502721.3 MBOpen
2Receive and Process Reservations 2025-11-11 11:57:302621.17 MBOpen
3Perform Pre-arrival and Arrival Operations 2025-11-11 11:58:083286.23 MBOpen
4Prepare and Serve Non alcoholic Beverages 2025-11-11 11:58:312531.75 MBOpen
5Perform Safety and Security Procedures2025-11-11 11:59:212531.56 MBOpen
6Apply Point of Sale Handling Procedures 2025-11-11 12:01:11345653.42 KBOpen
7Provide Quality Customer Service 2025-11-11 12:03:562701.52 MBOpen
8Maintain Financial Records2025-11-11 12:02:373091.57 MBOpen
9Provide Housekeeping Services 2025-11-11 12:01:503192.59 MBOpen
10Conduct Basic Workplace Oral Communication in English Level II -
11Conduct Workplace Communication Other than English -
12Prevent and Eliminate MUDA 2025-11-11 12:04:212812.42 MBOpen