Hotel and Turism Training Materials
NoCourse TitleDate UploadedViewsFile SizeModuleExtra TM
1Identify Basic Front Office Operations2025-11-11 11:52:512231.54 MBOpen-
2Identify Housekeeping and Laundry Operations 2025-11-11 11:51:232092.51 MBOpen-
3Identify and Apply Basics of Hospitality and Tourism Industry Services 2025-11-11 11:46:422371.87 MBOpen-
4Provide Concierge and Bell Service2025-11-11 11:47:332471.24 MBOpen-
5Operate Private Automatic Branch Exchange (PABX) 2025-11-11 11:48:07271703.54 KBOpen-
6Follow Workplace Grooming, Hygiene and Sanitation 2025-11-11 11:48:342171.31 MBOpen-
7Serve Food and Beverage to Customers2025-11-11 11:49:132102.29 MBOpen-
8Conduct Basic Workplace Oral Communication in English I --
9Conduct Basic Workplace Oral Communication in Language Other than English --
10Provide First Aid and Emergency Response 2025-11-11 11:50:132171.17 MBOpen-
11Apply 5S Procedures 2025-11-11 11:50:4121928.48 KBOpen-
NoCourse TitleDate UploadedViewsFile SizeModuleExtra TM
1Provide Accommodation Reception Services 2025-11-11 11:56:502191.3 MBOpen-
2Receive and Process Reservations 2025-11-11 11:57:302091.17 MBOpen-
3Perform Pre-arrival and Arrival Operations 2025-11-11 11:58:082766.23 MBOpen-
4Prepare and Serve Non alcoholic Beverages 2025-11-11 11:58:312011.75 MBOpen-
5Perform Safety and Security Procedures2025-11-11 11:59:212051.56 MBOpen-
6Apply Point of Sale Handling Procedures 2025-11-11 12:01:11289653.42 KBOpen-
7Provide Quality Customer Service 2025-11-11 12:03:562151.52 MBOpen-
8Maintain Financial Records2025-11-11 12:02:372581.57 MBOpen-
9Provide Housekeeping Services 2025-11-11 12:01:502502.59 MBOpen-
10Conduct Basic Workplace Oral Communication in English Level II --
11Conduct Workplace Communication Other than English --
12Prevent and Eliminate MUDA 2025-11-11 12:04:212272.42 MBOpen-
NoCourse TitleDate UploadedViewsFile SizeModuleExtra TM
1Conduct Front Office Accounting --
2Sell Hotel Products and Services --
3Establish and Maintain Guest Relations--
4Operate Bar and Cellar System --
5Perform Occupancy and Departure Operations --
6Maintain Workplace Relations --
7Conduct Routine Workplace Communication in English--
8Conduct Workplace Communication in a Language Other than English --
NoCourse TitleDate UploadedViewsFile SizeModuleExtra TM
1Apply Revenue Management Techniques --
2Conduct Night Audit --
3Establish and Maintain Guest Relations --
4Plan and Implement Sales Activities --
5Lead and Manage Front Office Team Members--
6Organize In-House Events or Functions --
7Prepare and Monitor Budgets --
8Address Protocol Requirements--
9Conduct Complex Workplace Communication in English --
10Conduct Complex Workplace Communication in a Language other than English --
NoCourse TitleDate UploadedViewsFile SizeModuleExtra TM
1Understand Hospitality and Tourism Industry Service 2025-11-11 12:18:33208979.43 KBOpen-
2Use Basic Methods of Cookery 2025-11-11 12:19:122111.94 MBOpen-
3Apply Basic Menu 2025-11-11 12:19:363131015.79 KBOpen-
4Apply Safety and Sanitation 2025-11-11 12:20:532072.38 MBOpen-
5Provide First Aid 2025-11-11 12:21:142012.29 MBOpen-
6Prepare Vegetable2025-11-11 12:21:382071.36 MBOpen-
7Prepare salad and Sandwiches2025-11-11 12:22:021961.26 MBOpen-
8Prepare Eggs Dishes 2025-11-11 12:22:262031.36 MBOpen-
9Prepare Ethiopian Cereal and Vegetable Dishes 2025-11-11 12:22:532013.06 MBOpen-
10Select and Prepare Bakery Items --
11Transport and Store Food 2025-11-11 12:24:442081004.41 KBOpen-
NoCourse TitleDate UploadedViewsFile SizeModuleExtra TM
1Apply nutrition knowledge 2025-11-11 12:32:262071.19 MBOpen-
2Prepare stock, Sauces and Soups 2025-11-11 12:33:082061.65 MBOpen-
3Prepare Farinaceous Dishes 2025-11-11 12:33:402291.38 MBOpen-
4Prepare meat, chicken and fish dish 2025-11-11 12:34:132212.15 MBOpen-
5Prepare Ethiopian Cultural Meat Dishes2025-11-11 12:34:372162.64 MBOpen-
6Prepare fruit and juices2025-11-11 12:34:582351.26 MBOpen-
7Prepare Pastry Items2025-11-11 12:35:242732.87 MBOpen-
8Serve Food and Beverage Skills 2025-11-11 12:36:002021.93 MBOpen-
No UC/Course added for this Occupation
No UC/Course added for this Occupation
No UC/Course added for this Occupation